Privacy Policy
Last updated: October 23, 2026
This policy explains what Let’s Get Together LTD (“oh hi”, “we”, “us”) collects about you, why, who sees it, and what you can do about it. It covers the oh hi app, the website at ohhi.dating, the Love Line, and our events.
oh hi is a dating service for people in New York City who are 21 or older. We do not show photos between members, we do not run ads, and we do not sell personal information.
1. What we collect
Account and profile
When you sign up we ask for your name, email address, phone number, birthdate, gender, pronouns, and your New York City ZIP code. From these we store your age and your neighborhood. You can add an Instagram handle, a catchphrase, and an occupation.
Your profile is built from your answers: the oh hi quizzes, who you want to date, your age preferences, your availability, the avatar you choose, and your star sign. The matching software scores these answers to suggest matches.
If you ask for a welcome kit, we ask for the cross-streets where it should go. We look those cross-streets up on a map to get approximate coordinates for delivery. Other members never see them.
Membership application and setups
If you apply for a human setup, we keep your application answers and your agreement to the House Rules. You can add one private photo. Only the oh hi team sees it, and only to make setups you agreed to. It is never shown in the app.
What you write
We store your chats with matches, the personals ads you write and the replies to them, your posts and comments, your event RSVPs, and anything you send through the contact form.
Love Line
The Love Line is a text message line run by people. When you text 929-389-3535, we see your phone number and your messages. Operators keep short private notes about each conversation: the topic, a summary, and what happened next.
Purchases
Subscriptions are sold through the App Store and Google Play. The store handles your payment details; we never see your card number. The store and our billing partner tell us which plan you have, when it started, when it renews or ends, and whether an introductory offer was used.
Device and usage
The app stores a push notification token and a device identifier so we can send notifications and keep your session working. We record which screens you open and which actions you take, tied to your member ID, so we can see what works. We collect crash reports. Our servers log your IP address to limit abuse. The website records page views without cookies.
Safety reports
If you report a member, or a member reports you, we keep the reason, any context given, who was involved, and a copy of the conversation between you at the time of the report.
People you tell us about
A member or operator may nominate a friend for a setup. We record the friend’s first name and a way to reach them, and only after the friend has agreed to be contacted. Friends can ask us to delete this at any time.
2. Sensitive information
Some of what a dating service needs is sensitive. We process your gender and who you want to date, which can reveal your sexual orientation. Our quizzes ask about your values and your politics. Your private setup photo, if you add one, is an image of you.
We use this information only to make matches, to make setups you agreed to, and to keep the service safe. We never sell it, never use it for advertising, and never share it outside the people and providers listed in “Who we share with”. You can skip the quizzes and the photo.
3. How we use it
- To create and secure your account, and to sign you in with a code sent to your email.
- To suggest matches and to make human setups.
- To show your profile and your ads to other members, as described below.
- To deliver chats, replies, notifications, and emails about your account.
- To run events, welcome kits, and the Love Line.
- To bill and manage subscriptions through the app stores.
- To review reports, enforce the House Rules, and keep removed people out.
- To understand how the service is used and to fix bugs.
- To send you news about oh hi. You can opt out of these emails at any time.
- To meet legal obligations and respond to lawful requests.
6. How long we keep it
We keep your information while you have an account. When you delete your account, we delete your profile, your answers, your chats, your ads and replies, your posts and comments, your availability, your RSVPs, your private setup photo, your notification profile, and your billing link. Your matches lose their conversation with you.
Some records stay after deletion. Safety reports stay, with a snapshot of who the people were and a copy of the reported conversation, so we can keep removed people out. We use them only for safety. Love Line notes stay while you are a member and are removed with your account. Billing records stay as long as tax and accounting rules require.
Analytics and crash records that mention your member ID stay with those providers for their standard retention period. Our database backups are overwritten on a short rolling schedule. Webhook logs are deleted after 7 days.
7. How we keep it safe
Data travels over encrypted connections. Photos are stored privately and only served through short-lived links. Access inside oh hi is limited to the people who need it. No system is perfectly secure, so if we learn of a breach that affects you, we will tell you and the authorities as the law requires.
8. Age
oh hi is for people 21 and older. We check your birthdate at signup and do not create accounts for anyone younger. If we learn that a member is under 21, we close the account and delete the data. If you believe someone under 21 is using oh hi, email support@ohhi.dating.
9. Your rights and choices
You can see and change most of your profile in the app under YOU. You can delete your account in the app under YOU, then Delete account. You can also ask us by email to see, correct, export, or delete your information, or to stop a use you agreed to earlier.
Send requests to support@ohhi.dating or by post to the address below. We confirm it is you by sending a code to the email on your account. Someone you authorize can make a request for you with your written permission. We answer within 45 days and we never treat you differently for asking. If we refuse a request, we tell you why and you can appeal by replying to that email.
California, Colorado, Connecticut, Virginia, and Utah
Residents of these states have the rights above by law. In the past twelve months we collected these categories of personal information as the California law lists them:
- Identifiers: name, email, phone, Instagram handle, member ID, device identifier, IP address. Yes.
- Customer records: name and contact details. Yes.
- Protected characteristics: age, gender, and sexual orientation inferred from who you want to date. Yes.
- Commercial information: subscription status and plan. Yes.
- Biometric information: No.
- Internet activity: screens opened and actions taken in the app, page views on the website. Yes.
- Geolocation: ZIP code, neighborhood, and approximate coordinates of your welcome kit cross-streets. Yes. We do not collect precise device location.
- Audio or visual: one private setup photo, if you add one. Yes.
- Professional or education information: occupation, if you add one. Yes.
- Inferences: a matching score built from your quiz answers. Yes.
- Sensitive personal information: sexual orientation, political views from quizzes, and the private photo. Yes, used only to run the service.
We collect these from you, from your device, and from the app stores. We use them for the purposes in section 3 and share them only as section 4 describes. We have not sold or shared personal information for targeted advertising in the past twelve months and we do not plan to.
10. Changes to this policy
When we change this policy we update the date at the top. If a change affects what we collect or who sees it, we tell you in the app or by email before it takes effect.
11. Contact
Email: support@ohhi.dating
Post: Let’s Get Together LTD, 178 Clinton St, 2F, Brooklyn, NY 11201, United States